Job Description : Customer Relationship Manager – Female Candidates only
Qualification: Any Graduate
- Planning and delivering CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty , expanding the company brand and collections.
- Deciding on a final CRM structure and architecture that will work seamlessly across the business and capture crucial information along the sales funnel.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
- Development of testing strategies to guarantee the most efficient approach for the organization and its customers.
- Coming up with creative ideas, preparing proposals, overseeing the production process & execution and reporting the results to the relevant people.